Massachusetts Secondary School Administrators’ Association (MSSAA) – Changing Role of School Leaders (CROSL)

The Endicott Research Center worked with the Massachusetts Secondary School Administrators’ Association (MSSAA) to develop a survey on the Changing Role of School Leaders (CROSL). It was designed specifically for School Administrators to share their views on school leadership and the changing role of school administrators in the Commonwealth. A particular emphasis on time and resources has been included. The MSSAA plans to use the results to help inform decision makers in the Commonwealth and as a tool for supporting members of MSSAA.

Of 1395 invitees, 266 school administrators responded to the survey.

The CROSL provides significant data on the demographics and working conditions facing high school and middle school administrators in Massachusetts. Demographically the data confirms anecdotal evidence that school leaders are relatively new in their positions and are working substantial hours. Administrators consistently report working nights and week-ends.

The number of hours a principal works per week does not appear to change significantly with the number of years at one school.

The MSSAA CROSL Survey calls attention to the challenging working conditions facing secondary school administrators in Massachusetts. The consistency of responses from urban, suburban and rural administrators as well as Principals and Assistant Principals indicates a common experience for school leaders. Results are also similar regardless of the number of years working at a school. Principals and Assistant Principals cite the need for more time and staff and the desire to provide more instructional leadership, including observing and supervising teachers as key for improving their effectiveness and their working conditions.

Click here to download the MSSAA CROSL Executive Summary (PDF – 0.5MB)

Discussion of Significant Findings and Aggregate Data Based on the Results of the Endicott College Surveys for CPSS High Schools

The linked slideshow below was presented by Peter Hart, Executive Director of the Endicott Research Center, at the 126th Annual NEASC (New England Association of Schools and Colleges) Meeting and Conference on December 9th, 2011. This presentation explores eight years of data collected from our public secondary school (CPSS – Commission on Public Secondary Schools) surveys.

The CPSS surveys are:

  • Administered to approximately 60 Public Secondary Schools in New England per year
  • Developed from the CPSS Standards and reviewed each year
  • Administered online or paper or a combination of both
  • Hosted on a dedicated database server for data collection
  • designed for Students, Professional Staff and Parents


Over an eight-year period (2003/04 – 2010/11), the ERC has surveyed:

  • 517 CPSS schools
  • 334,338 Students
  • 35,070 Teachers and professional staff
  • 81,327 Parents

We mined that data for highs (responses over 85% in agreement), lows (responses under 50% in agreement) and trends (results moving in the same direction for eight years where applicable).

One of the trends we discovered was in response to a question on the student survey: “I feel safe at school.” While the response to this has been generally positive since the 2003/04 academic year (65% in agreement), it trended sharply upwards from 2008-2011:

I feel safe at school.

Please Click Here to view the slideshow.

Surveying the Standards: Key Findings within the CPSS Standards for Accreditation

The Endicott Research Center has been surveying public secondary schools in New England since 2003. We developed the surveys with the New England Association of Schools and Colleges (NEASC). Since 2003, the ERC has collected a significant amount of data from students, parents, faculty and staff.

Here is a very brief overview of the public secondary school (CPSS) surveys:

  • Survey approximately 60 Public Secondary Schools per year
  • Survey questions were developed from the CPSS Standards and are reviewed each year
  • Administered Online or Paper
  • Dedicated Database Server for data collection
  • 4 separate surveys: Students, Professional Staff, Parents, Board
  • Data analysis, Collated Final Report & Aggregate Report

In 2008, we conducted a five year study of the data collected to that point (2003/2004 – 2007/2008). The purposes of our data-mining was to look for survey highs, lows, and trends. Included in the study was data from:

  • 304 CPSS schools
  • 197,897 Students19,180 Teachers and professional staff
  • 47,434 Parents
  • 1,263 Board members

-> Please Click Here to view the presentation slide show.